Policy

Acceptable Use Policy

Last updated:: May 28, 2026
Effective:: May 28, 2026

This Acceptable Use Policy explains prohibited uses of NoHoldPay and supplements the Terms of Service.

NoHoldPay is non-custodial crypto payment infrastructure. Customer payments settle to merchant-controlled wallets. This Policy is limited to unlawful activity, sanctions, fraud, exploitation, and abuse of NoHoldPay's platform.

Questions may be submitted through the contact page.

1. Your responsibility

You are responsible for your business, your customers, and your use of cryptocurrency payments.

You must comply with laws and regulations that apply to your activity, including licensing, registration, sanctions, taxes, consumer protection, reporting, and customer due-diligence obligations where applicable.

NoHoldPay does not provide legal, tax, accounting, sanctions, or compliance advice. Any controls we apply for our own risk management do not satisfy your obligations.

2. Lawful use

NoHoldPay is intended for lawful crypto payment acceptance.

We do not prohibit a lawful business solely because it is regulated, age-restricted, or operationally complex. You may use NoHoldPay if your activity is lawful, you hold any required approvals, and your use does not fall into the prohibited categories below.

3. Prohibited uses

You may not use NoHoldPay for:

Illegal activity. Any goods, services, content, transaction, or business that is illegal where you operate or where your customers are located.
Sanctions violations. Activity involving comprehensively sanctioned jurisdictions, sanctioned persons or entities, terrorism financing, weapons proliferation, or export-control violations.
Fraud or deception. Scams, impersonation, fake stores, fake support schemes, deceptive fundraising, fake tracking, stolen goods, stolen accounts, credential theft, Ponzi or pyramid schemes, rug-pull style offerings, or misleading investment claims.
Wallet theft or crypto abuse. Wallet drainers, fake airdrops, malicious approvals, fake wallet recovery, fake exchange support, seed-phrase collection, private-key theft, signature theft, counterfeit-token sales, or similar activity.
Money laundering or illegal financial services. Laundering proceeds of crime, money-mule activity, unlicensed money transmission or exchange activity where a license is required, tax-evasion services, or illegal securities offerings.
Exploitation or abuse. Sexual exploitation of minors, non-consensual sexual content, trafficking, coercion, extortion, or other abusive exploitation.
Violence or targeted harm. Terrorist activity, credible threats, murder-for-hire, or incitement of violence against people based on protected characteristics.
Malware or system compromise. Malware, botnets, credential stuffing, account takeover, denial-of-service activity, or services primarily designed to compromise systems, wallets, accounts, or networks.

4. Platform abuse

You may not misuse NoHoldPay itself. This includes:

Bypassing rate limits, authentication, security controls, or network restrictions.
Using stolen, unauthorized, or compromised wallets, API keys, credentials, signatures, or signed messages.
Creating spam payments, spam payment links, scanner traffic, or abusive automated traffic.
Misleading customers about who they are paying, what they are buying, or which wallet receives the funds.
Submitting transactions or authorizations designed to waste platform-paid gas, Energy, network fees, or operator resources.
Exploiting pricing, fee, top-up, refund, or broadcast logic for a purpose other than genuine payment processing.
Interfering with other merchants, customers, wallets, chains, nodes, providers, or platform infrastructure.

Good-faith security research is allowed. Contact us with reproducible findings. We do not offer bug bounties unless separately agreed in writing.

5. Customer dealings

You are responsible for your customer relationship.

You may not use NoHoldPay to misrepresent your identity, goods, services, delivery terms, refund terms, wallet ownership, or payment instructions.

You must handle refunds, support requests, consumer-law obligations, and customer disputes that apply to your business. NoHoldPay does not decide ordinary merchant-customer disputes. See the Refund and Dispute Policy.

6. Enforcement

If we believe this Policy has been violated, or if action is needed for legal, security, fraud, abuse, infrastructure, or provider-risk reasons, we may:

Suspend or terminate an account.
Disable payment links or hosted checkout access.
Revoke sessions or API access.
Refuse to process new payments or broadcast platform-paid transactions.
Preserve records and respond to lawful requests.
Take other reasonable steps described in the Terms.

We may act without prior notice when needed to protect NoHoldPay, merchants, customers, networks, providers, or the public.

Because NoHoldPay is non-custodial, account action affects access to NoHoldPay. It does not give us control over funds already received in wallets you own. Any prepaid-balance withdrawal is handled under the Terms.

7. Reports

Report suspected scams, abuse, or Policy violations through the contact page. Include payment IDs, transaction hashes, URLs, screenshots, and a short description where available.

We review good-faith reports, but we cannot promise a specific outcome, recovery, or reversal of any blockchain transaction.

8. Changes

We may update this document. Material changes will be announced via email and/or via the dashboard at least 14 days before they take effect when reasonably practical. Changes required for legal, security, risk, chain-support, or urgent operational reasons may take effect sooner. The header of this document reflects the current version.